shipping & returns
How long is delivery?
We carefully prepare and pack each order from our home studio in Cardiff. Orders ship Monday through to Friday. We aim to dispatch all orders within 1 - 2 days from when placed. All orders have an estimated delivery time of 2-3 working days within the UK, this does not include processing time. Estimated delivery time for international orders is 7 - 14 days, this does not include processing time.
Free shipping on all orders over £20 within the UK.
International deliveries are shipped with Royal Mail and should be expected in 5-7 days. If you would like to discuss shipping for international deliveries, please contact us at firstname.lastname@example.org before making your purchase.
Returns, Refunds & Exchanges
We really hope you love your Folio purchase, however, if you do need to make a return you’re welcome to do so within 30 days of receipt.
All returned items must be sent back to us unused and in their original condition/packaging. We reserve the right to refuse an exchange or refund if items are non-saleable. Please note, if 30 days have expired then unfortunately, we are unable to accept your return.